Organizational Improvement

Maintaining consistent quality and fluidity of service is essential to ensuring your organization has a positive customer relationship and a confident team. Our organizational improvement courses will give you the tools you need to create that environment.

Participants will be guided through the fundamental principles of Lean thinking and an overview of Lean tools and methods in order to get a developed understanding of all that Lean has to offer you and your organization. Course content will examine Lean as a philosophy and a system, as well as identify the benefits and challenges of creating a continuous improvement culture. Participants will explore ways to get started and establish new behaviors and capabilities.

Learning outcomes:

  • examine the definition of Lean and understand the core concepts
  • review the history of Lean and its origin
  • identify Lean principles and examples of waste
  • understand the tools and methods of Lean improvement:  5S, Standard Work, Pull, Cells
  • participate in a simulation
  • assess the qualities of a continuous improvement culture
  • determine ways to get started on the Lean journey

This class is suitable for employees at any level. No prior exposure to Lean is required. This is a one-day course that can be taught at our facility or yours. If you have questions, please contact Regional Outreach Program Manager David Conners at dconners@vt.edu or (540) 767-6145.

This is a short course designed as a foundation for those new to an Environtmental and Sustainability Management System (ESMS) or for those who wish to review the standard. This course will give an overview of what an ESMS is, the requirements of ISO 14001:2015 and how the standard provides a framework for creating an ESMS.

Who should attend?

  • anyone new to ESMS
  • environmental managers and consultants
  • anyone responsible for developming and implementing an ESMS to ISO 14001:2015 standards
  • organizations and individuals that want to learn about ISO 14001:2015
  • internal and external management system auditors who will be auditing to ISO 14001:2015
Learning outcomes:
  • understanding of the fundamentals of environmental management
  • understanding of the requirements of ISO 14001:2015
  • application of knowledge of the requirements to aid in developing ESMS
This is a one-day course that can be taught at our facility or yours.  Learn more on the ESMS website and contact Program Coordinator Martha Franklin at mpfrankl@vt.edu or (540) 767-6114.

This is a short course designed as a foundation for those new to a Quality Management System (QMS) or for those who wish to review the standard. This course will give an overview of what a QMS is, the requirements of ISO 9001:2015 and how the standard rovides a framework for creating a QMS.

Who should attend?

  • anyone new to QMS
  • QMS managers and consultants
  • anyone responsible for developing and implementing a QMS to ISO 9001:2015 standard
  • organizations or individuals who want to learn about ISO 9001:2015
  • internal and external management system auditors who will be auditing to ISO 9001:2015
Learning outcomes:
  • understanding of the fundamentals of quality management
  • understanding of the requirements of ISO 9001:2015
  • application of knowledge of the requirements to aid in development of a QMS
This is a one-day course that can be taught at our facility or yours. Learn more on the QMS website and please contact Program Coordinator Martha Franklin at mpfrankl@vt.edu or (540) 767-6114.

 

Lean Foundations is a full-day class (9 a.m.-4:30 p.m., lunch included) led by Lean expert John Dyer. It will examine Lean as a philosophy and a system. It will help you identify the benefits and challenges of creating a continuous improvement culture. You will explore the ways to get started and leave class with the tools to establish new behaviors and capabilities.

Who should attend?

  • Local government
  • Healthcare
  • Utilities
  • Non-manufacturers (Lean is for you, too!)
  • Small business owners
  • Those looking for an introduction to Lean thinking
What you'll learn:
  • the definition of Lean + core concepts
  • the history of Lean & its origin
  • Lean principles & examples of waste
  • the tools and methods of Lean improvement:  5S, Standard Work, Pull, Cells
  • the qualities of a continuous improvement culture
  • ways to get started on the Lean journey
 

This class is suitable for employees at any level. No prior exposure to Lean is required. Learn when the next course will be offered, along with more information, on our Lean Foundations page. If you have questions, please contact Regional Outreach Program Manager David Conners at dconners@vt.edu or (540) 767-6145.

Enrich Your Learning
With Enrichments, you can add value to existing programs with an MBTI assessment, coaching, mentoring, and/or customized content. We recommend consulting our staff to develop a customized approach for you and your organizational needs. Mention Enrichments when contacting staff about your programming.