We offer a variety of leadership courses that can be taught alone or in a customized package.
Our Leadership Academy (formerly known as Toolkit for 21st Century Leaders) is a training focused on developing skills necessary for naviating 21st century challenges and opportunities. Participants attend class once a month from August to March and participate in four, one-on-one coaching sessions. Classes are held at the Virginia Tech Roanoke Center (August-March) and the Virginia Tech Richmond Center (January-August).
- Orientation & Creating an Inclusive Workplace
- Adaptive Leadership
- Making Smart Decisions in the Digital Age
- Language for Leaders
- Emotional Intelligence
- Ethical Leadership
- Design Thinking
- Capstone + Presentations
Adaptive Leadership provides a proven approach to managing your team, department or organization through the challenges of a constantly changing environment.
- Skills that can be used by leaders at any level to build individual and organizational leadership capacity
- Strategies and tools to enable you to build the capacity to endure, leader and support others through challenges and opportunities of change
Clear communication is the key to the success of a leader. This class equips participants with the knowledge, skills and motivation to return to their teams committed to implementing change.
Emphasis placed on:
- social capital
- clear communication
Emotional intelligence is a set of skills that capture an awareness of our own emotions and the emotions of others.
In this class you will learn how to:
- use emotional awareness to manage ourselves effectively
- utilize emotional intelligence skills to form quality relationships
- increase effectiveness, productivity and job satisfaction
This workshop offers an opportunity to identify and think through the challenges of ethical living and leading. Exercises focus on examining the often "invisible" challenges present in all workplaces to assist you in making smart decisions that align with the core values of the organization.
This is a day-long workshop that can be taught at our facility or yours. If you have questions, please contact Regional Outreach Program Manager David Conners at firstname.lastname@example.org or (540) 767-6145.
This unconventional day is full of relevant ways to reframe the way you approach challenes in your workday. This class will explore creative best practices from a variety of fields (e.g., management, sociology, theatre, etc.) and demonstrate ways to apply them to workplace situations. (P.S. - it may be the most fun you've ever had in training!)
- understand the concept of design thinking
- distinguish design thinking from brainstorming
- compare left brain thinking to right brain thinking
- identify the seven mindsets of design thinking
- describe the non-linear process of design thinking
- create empathy maps to understand customers
- use an ideation session to illustrate the mechanism to develop ideas
- evaluate a case study in design thinking
- discover additional tools that can be used in the workplace to support design thinking
- anyone who has a customer of any type (internal or external)
In this introductory course, participants learn what their Myers-Briggs Type Indicator (MBTI) is and how their own preferences affect their behavior in work and life. A focus on self-awareness and communication with others is woven throughout the content of the workshop to help participants develop their own strengths, recognize their least-preferred Type and appreciate the strengths and diversity of other Types. One-on-one optional coaching sessions can be provided to enhance the individual participant's personal and professional development.
Who should attend:
- anyone wanting to become more effective with work and personal relationships
This is the first time in history that there are five generations side-by-side in the workplace. Generations in the Workplace explores how to celebrate that diversity and navigate the challenges that come along with it.
Understanding the differences and values of each generation can give individuals and organizations a leg up on better management, capitalizing on strengths while building cohesive teams. Special attention will be given to how to recruit and retain Generation Z - the newest to enter the workforce - and the significant differences between Generation Z and the Millennials.
This is a two-hour course that can be taught at our facility, your facility or via Zoom. If you have questions, please contact Regional Outreach Program Manager David Conners at email@example.com or (540) 767-6145.
Great leaders understand how to balance emotion with reason and make decisions that positively impact themselves, their employees, their customers and their organizations. Making good decisions in difficult situations is no small feat because these types of decisions involve change, uncertainty, stress and sometimes the unfavorable reactions of others. This course introduces approaches to decision-making and provides opportunities to apply them effectively. Learn how to better evaluate decision alternatives and communicate your decisions more effectively.
The participant will:
- create a working definition of "good decision"
- identify and explain driving decision making models used during the Age of Industry (20th century)
- critique industrial era decision making models
- identify and critique driving forces behind the need for new decision making models in a service-driven economy tied to the Digital Age
- describe how perspective and bias impact decision making
- identify six strategies to use to reframe problems in order to identify stronger decisions
- critique root cause analysis and using the "5 Why's" method
- differentiate between bias and "noise" and identify strategies to address both in relation to making smart decisions
- critique the use of data in decision making, identifying strengths and weaknesses associated with data-driven decision making
- critique the WRAP decision making method
The School Leaders Institute (SLI) is a program created from a partnership between the Virginia Center for Organizational and Technological Advancement (COTA), the Virginia Association of School Superintendents (VASS) and the Virginia Tech School of Education.
In the SLI, there are two programs designed for school leaders:
Please visit the sites above for additional information and registration for each program. If you have questions, please contact Program Manager Robyn Smyth at firstname.lastname@example.org or (540) 767-6096.
Creativity is reflected in everything we see that is manmade. Both in design and function, manmade items exist only because of creativity. Creativity allows individuals to solve problems, to create new products, to improve on old products and to increase efficiency. Contrary to popular belief, creativity is not only about aesthetics – it is the heart that drives the economy! Creativity is truly the lubricant that keeps the wheels of economic and commercial progress rolling. However, creativity is not just about problem solving, product development and improving efficiency; it is also an essential ingredient of strong leadership. Without creative thinking skills, leaders lack the ability to provide vision, to inspire teams and to act in dynamic and unique ways to carry organizations to even higher levels. The belief that creativity plays a vital role in both human life and in business life and that creativity has a distinct DNA that leaders can embrace and reinforce in the workplace in order to unleash the power of creativity as a driving force of an organization’s culture serves as the foundation upon which this academy will rest.
- identify and describe the five "discovery skills" that reinforce creativity and the creation of a creative organizational culture
- critique the Disney Chain of Excellence
- distinguish between "thinking inside the box" and "thinking outside the box"
- identify the steps of the continuous improvement method
- use Heraclitus' axioms to solve problems
- define game theory and apply game theory to the creative process
- describe the benefits of interdisciplinary exploration models and cross-departmental collaboration in relation to the creative process
- identify a problem in his/her department and/or organization and use creative thinking strategies to formulate solutions.
What is resilience and why does it matter? How can we improve resilience through Emotional Intelligence? Resilience is built on learnable skills. This workshop focuses on the 7 Cs of resilience, key ideas on how to develop personal resilience and developing resilient habits.
Our Emerging Leaders Academy is designed for high-potential employees who wish to grow professionally. The program begins with a kick-off breakfast. Participants attend monthly half-day sessions which are launched with a keynote speaker who is a leader in the organization(s). The keynote speaker provides the corporate vision on the topic for that session. A highlight of the Academy is the presentation of the Corporate Project at the Capstone session. This project is an authentic, organizational-developed project that will involve the participants in finding solutions in real-time opportunities within the municipality/organization(s). Rounding out the Academy is a Mentoring Program, which connects leadership in a different reporting line to Academy participants. Mentors are provided with a two-hour training session outlining how the Mentoring Program works, its benefits and ideas for working with the mentees.
The Business of Healthcare is an industry leadership program developed by the Small Business Development Center - Lynchburg Region and the Virginia Tech Roanoke Center. It is designed to give small medical businesses the tools they need to implement process improvements, understand money management, create a positive customer experience and collect and make sense of data. Each participant will develop and present a project using their own internal processes.
Why do we not speak up when we inherently know the cost of others not effectively contributing to the team? Why do we not address open disrespect? Why do we intentionally overlook others that shortcut workplace processes?
Critical conversations - or dialogue addressing critical issues within our environments - can be some of the most uncomfortable situations we face. There are a host of issues contributing to our avoidance of them, including personality preferences, fear of rejection and hostility, and cultural variables. However, research indicates that every critical conversation unaddressed can cost an organization a minimum of $7,500 and literally days of wasted time. Even more, it can cost us a deep sense of professional satisfaction, belonging and accomplishment.
In this course, you will learn effective and practical methods for tackling these issues with a focus on mutual outcomes for lasting change. This is a four-hour course.
Enrich Your Learning
With Enrichments, you can add value to existing programs with an MBTI assessment, coaching, mentoring, and/or customized content. We recommend consulting our staff to develop a customized approach for you and your organizational needs. Mention Enrichments when contacting staff about your programming.